Secure file hosting and service continuity
Secure hosting is one of the fundamental aspects to consider when evaluating the reliability of a language service provider to trust with your files, especially when the workflow entails continuous file sharing for frequent discussion and/or edits among the different professionals involved. This is why Landoor partners with some of the most reputable IT solution providers, harnessing their system engineering and system administration expertise to provide technologies on par with internationally recognized quality standards and specifically designed to meet our company’s needs. Landoor’s client platform, the data system containing original and translated documents, and Landoor’s translation memories and termbases are hosted at three data centers certified according to the highest standards:
- ANSI / TIA-942 B ed. 2017 – Rating/Tier 4 Fault Tolerant
- ISO 9001:2015 – Quality Management
- ISO 27001:2013 – Information Security Management
- ISO 50001: 2011 – Energy Management
- Payment Card Industry – Data Security Standards
This ensures that three fundamental requirements are met:
- Service continuity, due to the choice of the site, the architectural aspects, physical security, fire prevention systems, electrical and mechanical systems and data networks;
- The highest computational power, with scalable storage space, dedicated virtual machines and guaranteed bandwidth;
- GDPR-compliant data protection, with firewalls, antivirus/antispam/antiphishing systems and vulnerability detection solutions that automatically and definitively eliminate unsecure content and/or security threats.
Ordinary maintenance includes the constant application of patches and critical updates for operating systems, server log scans, the preventive identification of any potential issues and verification of daily long retention backup. A specific active and passive monitoring solution acquires and logs real-time information on all main server function parameters (machine load, bandwidth and traffic, disc space, memory use and network traffic). A detection system alerts operators when any critical service is unavailable (e.g., internet connection). The service provider is also the “Data Protection Officer” in accordance with the European GDPR and implements all technical and organizational measures to ensure a level of security commensurate to risk and help the company meets its legal obligations.