Dental translation – Background
The client is a leading company in the dental sector with headquarters in Germany and an international market. As well as in Europe, it also sells its products in the US and Canada and continues to increase its market share in Central and South America, Asia and Australia.
The clinical cases written by dentists that use the company’s materials and monitor the results in their follow-ups with patients are central to the company’s communication strategy as they represent a direct line with its customers all over the world and an effective tool for developing loyalty.
Contacting Landoor, the company seeks a reliable partner, in terms of quality and turnaround times, for the translation of case studies, particularly in language pairs involving German, English and Italian.
Specialist translation – The challenge
Dentistry is one of the trickiest medical specializations to translate because it has its own highly specific language which must be mastered in full. In fact, being a good medical translator isn’t enough to translate in this specific field: direct experience in the field is required. In addition, it is a good idea to supplement the translation with a final review of the texts by mother tongue dentists and editing by scientific editors that specialize in this area.
Medical scientific translators – The solution
The Landoor Senior Project Manager and Chief Scientific Editor, with the help of the Talent Manager, immediately get to work on identifying the most suitable resources for meeting the needs and high levels of quality required by the client. Translators, revisers and experts are identified following a meticulous selection process that involves translation and revision tests using documents from the reference sector. The result is the creation of a dedicated team of linguists and professionals specializing in the area of dentistry and dental technology.
In order to demonstrate to the client the quality of its language services and the expertise of its professionals, Landoor offers to perform various translation tests in the main language pairs, also including various review phases.
The lockdown can’t stop us –The results
Thanks to its willingness to perform translation tests and the business continuity management strategies it implemented at the start of the Covid-19 lockdown, while many businesses stopped to reorganize, Landoor earned the trust of the client.
Switching seamlessly from its traditional working method, which already involved remote working, to home working, thanks to the adoption of cutting-edge language and management technologies, the Landoor service was described by the client as “superior to what we previously thought to be excellent”, resulting in a de facto partnership.
