In today’s global life sciences industry, both process excellence and a profound understanding of industry intricacies are of paramount importance in assisting companies to excel in their communication with patients, physicians, and health authorities. Translation suppliers hold a critical and pivotal role in supplying consistent and high-quality language services, encompassing turnaround times and cost structures that align with the needs and financial considerations of all stakeholders.
Read this case study about how Landoor supports a global life science company in its search for a new translation supplier to assist its global locations and strategic departments.
Client:
A prominent global life sciences company with 40 global locations and worldwide sales of around $60 billion.
Challenge:
The company turned to Landoor to provide comprehensive assistance on a global scale, addressing their needs for translation, medical writing, interpreting, and localization. In a strategic move, the company started a close partnership with Landoor, enlisting our support across 20 primary country locations within the first year. The objective was to establish a collaborative partnership with the company, transcending the role of a mere conventional supplier. The intent was to actively engage with them across their worldwide operations, offering translation solutions that cater to their diverse global sites and pivotal stakeholders. These crucial departments encompassed clinical trials, regulatory affairs, pharmacovigilance, vaccines, learning and development, marketing, branding, and medical innovation.
Our Innovative Solution:
For more than a decade, we had been collaborating closely with the local Italian branches of this renowned life sciences company. Our collaboration centered around providing translation services and subsequent peer revision to their clinical trials and regulatory affairs divisions. This extended engagement enabled us with an intricate comprehension of the company’s inner workings and specific requirements for rendering high-caliber translations, particularly for documents of paramount importance. Additionally, we were adept at delivering rapid, precise, and secure translation solutions, meticulously tailored to adhere to the client’s budget and exacting expectations.
This undertaking involved a phased approach, progressively involving pivotal country departments and stakeholders over time. Landoor was ready and prepared to fully execute a seamless translation solution, ensuring a smooth launch across all countries and language combinations as each phase commenced.
Our approach combined the translator’s sensitivity and expertise with indispensable computer-assisted translation technologies (CAT tools). These software solutions are excellent tools as they significantly reduce translation time and the margin for error, while never replacing the translator, who plays a vital role for Landoor.
CAT tools offered several benefits to translators involved in the work for this client, including:
- Optimized terminology management: Glossaries and translation databases are automatically searched for each segment as it is being translated.
- Preservation of original formatting and coding: The translator seamlessly translates the content on an interface that preserves the formatting and/or original tags. These are then automatically reintegrated into the finished document upon completion of the translation, eliminating the need for extensive reformatting at the end of the process.
- Enhanced precision in translations: Certain settings may be enabled for the automatic transcription of dates, numbers, and proper names from the original text to the translation.
- Rapid, automated word/phrase counts for new or modified content since previous translations for the same client, stored in the translation memories.
- Quality control systems that conduct automatic checks to detect any misspellings or other errors that could impact the integrity of the text/format, as well as a terminological consistency check.
- Streamlined workflow resulting in significant savings in translation costs and reduced time-to-market.
In simple terms, computer-assisted translation software allows machines to handle strictly formal, automatable tasks, enabling professionals to focus their utmost attention on their work, accurately transposing and rendering the content in the target language.
Our translators collaborated as a team on a shared translation platform, utilizing the following technologies for optimal outcomes for both the client and Landoor across all countries, departments, and language combinations:
CAT (Computer Assisted Translation) Tools
Translation Memories
Termbases (Glossaries)
QC Tools
The Impact: Landoor delivered results that exceeded expectations and transcended time constraints. Our rapid, precise, and secure translation solution not only met the client’s budget requirements but also surpassed their expectations for quality, turnaround time, and dedicated global support.
The company stakeholders received a seamless service from a new translation supplier, as evident from the feedback received from requesters regarding the quality of the translation work, its cost-effectiveness, collaborative solutions offered, prompt response to inquiries and quotes, honest advice regarding language solutions based on the desired end result by the requester, rather than the supplier, and an expert team of global project managers and relationship managers available around the clock, 24/7.
Why Choose Landoor?
- Unmatched Expertise: Our linguists possess a deep understanding of specific life-science industry terminologies, ensuring the utmost precision in translation.
- Agile Turnaround: In the face of tight deadlines, we rise to the occasion, providing fast and reliable services without compromising on quality.
- Cutting-Edge Technology: Our innovative software and tools streamline the translation process, allowing us to handle high-volume projects seamlessly.
- Customer-Centric Approach: At Landoor, your satisfaction is our top priority. We tailor our solutions to meet your unique needs, ensuring a seamless experience from start to finish, giving honest advice that is based on the objectives of the project and the top level of quality that is required.
Unlock new opportunities in the global life sciences landscape with Landoor’s exceptional translation support. Contact us today and experience the power of precision, speed, and excellence!
